Twill Stringer Yellow

DELIVERY INFORMATION

Where is my order?

Once your order is placed and processed, you would receive a WhatsApp confirmation which will include all the relevant tracking details regarding your order.

How long will delivery take?

Our orders are been shipped by road so it usually takes within 4-10 working days to get the order delivered.

What if I don’t receive tracking details?

If you didn’t receive the tracking number after placing the order, get the tracking number by either emailing us at :

 Email : allofficialsind@gmail.com  or   WhatsApp : +91 6362644063

Which delivery companies are we associated with?

Our shipping partners are mostly Delhivery, Ecom Express & Xpress bee. If the address lies in a non-serviceable pin code, we also use domestic delivery partners. You will be notified about the delivery once your order is confirmed.

 

MY ORDER INFORMATION

How can I pay for my order?

We accept payment for your order from the following credit and debit cards: 

Visa, Visa Debit, and MasterCard. 

UPI: GooglePay, PhonePe, and Paytm.

We also offer Cash on Delivery (COD).

Why was my order canceled?

The order gets canceled if the shipping address or contact information is incorrect. We request you to please provide us with accurate address and contact details for seamless delivery.

Can I change or cancel my order?

If you wish to cancel your order, Kindly email us at allofficialsind@gmail.com or WhatsApp: +916362644063 within 12 hours after placing your order.

I received a wrong/faulty item or an incomplete order. What do I do?

In such rare scenarios, we take complete responsibility. Please reach out to us at allofficialsind@gmail.com or WhatsApp: +916362644063 and outline that you’re reporting a FAULTY item in the subject of your email. 

 

We will need the following details from you to proceed with replacing your faulty item

• Your Order ID number
• Pictures of evidence of the faulty item
• Description of the issues you have with the faulty item
• Any relevant contact information. 

How do I return the product if I don’t like it?

AllOfficials offers hassle-free Exchanges. Please read more about it on our  EXCHANGE policy

How can I get a refund for my product?

We don’t provide refunds as mentioned in our “return" policy instead we provide a store credit of equal value which can be redeemed within 6 months, However, please contact us to assist you to redeem the store credit at  +916362644063.

OTHER INFO

Where is your shop or any store?

Currently, there is one mini-franchise that stocks our products.

Perfect Sports Nutrition (AOF001)

Ground floor, shop no:2, Bhadaridhama nilaya, Apoorva nilaya, Maharaja park road, Hassan-573201, Karnataka.

If you’re interested in being an AllOfficials franchise, feel free to message our friendly staff at allofficialsind@gmail.com or Whatsapp: +916362644063.

I have mailed/Whatsapp you but have not heard back yet!!

We can’t wait to get in touch with you and will be more than happy to assist you, please bear with us as we receive a high volume of emails and orders. We will get back to your query as soon as possible.

You can also call us on our office landline 08172 357813 (mon-sat, 10:30 AM to 6:30 PM) for a faster response.

 

Anything we haven’t answered?

Drop us a message at:

Phone: 08172 357813

Email: allofficialsind@gmail.com 

WhatsApp: +916362644063

We will get back to you as soon as possible.